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Communicating with Different Personality Styles

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Behavioral psychologists propose behavior can be classified into four different styles. No style is better or worse than another, and each has its strengths and weaknesses. Communicating effectively with different personality styles is about understanding others, identifying differences and collectively working towards something greater.

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課程內容

Understanding which of four personality styles you demonstrate the most enables you to work better with others and shape your behavior according to their styles. Recognizing dominant traits in yourself and in others gives you and your team a leading edge. This module allows participants to explore four dominant personality styles: driver, expresser, amiable and analytical. When individuals know their style and can draw upon natural strengths, they can cross barriers and achieve more. Team members who can identify their own communication strengths and tendencies can better understand others and collaborate more confidently and efficiently.

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為何需要學習本課程

Primary Competency Categories: Communication—Practices active listening supported with meaningful oral and written information. Conflict Resolution—Encourages people to work through contentious situations and mediates when necessary. External Awareness—Sees things from different points of view and recognizes the impact that actions have on others. Keeps up to date with issues and trends that affect areas of responsibility.

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