Leadership Workshop: Performance Reviews That Motivate
According to Susan Heathfield in About: Human Resources, “Second only to firing an employee, managers cite performance appraisals as the task they dislike the most.” Associates who are appraised usually feel the same way. The process creates anxiety on both sides because it is often subjective, focuses on criticism rather than growth, and is crammed into an already busy work environment. Performance appraisals don’t have to be an ordeal for everyone involved. Making performance expectations clear from the start takes the guess-work out of appraising at the end of the year. When we work with associates to create achievable targets and give them ongoing “real-time” coaching and feedback, performance management becomes a culture instead of an annual event. People are better able to hit their targets, which makes the yearly appraisal a celebration rather than a series of defensive exchanges. Join us for this 90 minute workshop and learn the skills it takes to deliver an effective performance review.
After attending this workshop you will be able to: 1. Recognize the steps that make performance reviews something to RAVE about 2. Identify more than 25 dos and don'ts for an effective performance conversation. 3. Follow a proven 8-step process for planning out performance review meetings with your associates. 4. Use the provided Review Meeting Worksheet to keep the meeting focused and effective.
People support what they help create. Very few people are motivated by criticism.
This seminar will help you plan your performance conversations so that staff members feel encouraged, inspired and ready to exceed expectations