Arrow LeftBack
Icon Satış

Manage Customer Expectations

In Person

Customers today have higher expectations than ever before. They have the tools and take the time to seek out the organizations that will not only meet, but also exceed, these high expectations. A structured process for exceeding customer expectations is necessary if you hope to outdistance your competition.

Tarih ve Lokasyonları Görüntüleyin
Head with lightbulb

Ne öğreneceksiniz

• Determine the expectations of their customers. • Manage customer expectations in order to exceed them. • Implement a customer expectations management process. • Partner with customers to build relationship.

Open book

Neden öğrenmek isteyeceksiniz

When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.

Person standing next to flag

Size nasıl yardımcı olacak

By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.

Yaklaşan Kursların Tarihleri

Bölgenizdeki kurs etkinliği tarihlerini bulmak için yukarıdan bir konum seçin. 

Size uygun bir tarih bulamadınız mı? Bu programın kurumunuz veya ekibiniz için verilmesini mi istiyorsunuz? Daha fazla bilgi almak için bizimle iletişim kurun.

Teşekkürler. Kısa süre içerisinde size talebinizle ilgili ulaşacağız. Returning user Mevcut Ziyaretçi