Managing Stress and Conflict

Managing stress is like managing time: it’s all about managing ourselves. In this module, you will assess your current reactions to stress, then explore ways to clarify where we have a measure of control.

This course is for people who want to learn the ways that you can grow and expand your business skills through your engagement in conflict situations. You will prepare for potential conflict situations, and develop strategies for conflict resolution.

Identifying different kinds of stress, and different responses from different people, will help to identify how to show more of our innate resiliency to the internal and external factors we all face.