Communicate with Different Personality Styles
Understand the four dominant personality styles: driver, expresser, amiable and analyzer. Knowing your style is important to help you reach across the aisle to connect with others. Identify your own strengths and weaknesses in order to take control of your feelings and actions. Then you can focus on understanding others, using effective communication tools to build collaboration.
Vad du kommer att lära dig
1. Identify your own personality style and how you react under pressure. 2. Learn to modify your behavior to better connect with people of different styles. 3. Learn to influence the attitude of others.
Varför du behöver lära dig det
Valuable tools for managers, sellers, or anyone that works in a customer-facing role.
Hur det kommer att hjälpa dig
Increase understanding and greater flexiility in communication. Great tools for that toolbox!