Last day to register for High Impact Presentations! Register Now
In Person IconPersonlig träning på plats
Sales Training
Försäljning

Winning Customer Service Strategies for Support Staff

Om kursen

Customer Service skills can mean the difference between increased business opportunities and out-of-control word-of-mouth. Using the Dale Carnegie’s proven methods, your staff can learn to deal with emotional and practical aspects of complaints, apply methods to reduce stress when resolving problem, and reduce the number and types of complaints. This course will poise participants for win-win opportunities with all parties involved and ensure customer loyalty for your business.

Vad du kommer att lära dig

Techniques guaranteed to reduce conflict, de-escalate heated situations, strategies on stress management, skills to proactively reduce complaints.

Visa mer
Visa mindre

Varför du behöver lära dig det

Transform potential problems into opportunities to receive feedback. Spend less time worrying about future problems by anticipating and disarming contentious situations.

Visa mer
Visa mindre

Hur det kommer att hjälpa dig

By learning to anticipate and deflate problems, you'll have more time to enjoy your work and personal life right now. Focus on making every interaction a winning one for both parties and you will earn greater loyalty and revenues from pleased, customers confident in your service and abilities

Visa mer
Visa mindre
Select the best option for you:
Alla språk
VÄLJ EN PLATS
Inga resultat matchar dina kriterier. Utöka din sökradie.
Har du frågor? Kontakta oss här
Informationen du tillhandahåller kommer att användas i enlighet med villkoren i vår integritetspolicy.
Skicka
Skriv ut sida
Dela
Select the best option for you:
Alla språk
VÄLJ EN PLATS
Inga resultat matchar dina kriterier. Utöka din sökradie.
Har du frågor? Kontakta oss här
Informationen du tillhandahåller kommer att användas i enlighet med villkoren i vår integritetspolicy.
Skicka
Questions?
: