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As a global leader in workplace training and development, we’ve created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself.

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Employee Engagement: Making Engagement a Daily Priority for Leaders

A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.
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Sales: Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.
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eBook

Dale Carnegie's Secrets of Success

Over 50 million copies of Mr. Carnegie’s books such as How to Win Friends and Influence People and How to Stop Worrying and Start Living, and as a result, over 8 million lives have been inspired by his timeless values and practices. A plethora of golden tips will set you on the path toward unimagined success. Put these tips in to action to excel as a leader and become the best version of yourself.
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Transforming Attitudes and Actions: How Senior Leaders Create Successful Workplace Cultures

Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it. Gain a better understanding of what companies with successful cultures are thinking and doing and discover ways in which you and your leaders can build a more engaging corporate culture.
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Recognizing Leadership Blind Spots

Research shows that leaders have blind spots, and they can be costly to the organization. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.
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Emotional Drivers of Employee Engagement

Emotions and engagement are deeply-interconnected. Every touchpoint of the employee experience can elicit emotions – some of which drive engagement and others that kill it.
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Creating Cultures that Engage and Retain Millennials & Generation Z

Millennials are now the largest segment of the workforce and Generation Z is on its way. How do we engage these younger workers? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.
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eBook

Team Conflict Resolution Strategies

When a team player has an issue with another, a leader should be willing and able to address problems directly and as swiftly as possible. When you understand different conflict resolution strategies, you’ll be able to more easily see things from another person’s perspective, engage your team members, and work effectively with challenging situations before they become crippling to the team’s progress -- and most assuredly before there is bloodshed.
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eBook

Time Management: A Practical Guide To Efficiently Prioritizing Your Time, Enabling You To Achieve Optimum Results

The reality of today’s world is that we must achieve great results within less time. The key is to optimize your time, both professionally and personally, in a manner that will yield the most ideal results. This brief guide is designed to help you prioritize tasks and work efficiently.
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Managers Matter: A Relationship-Centered Approach to Driving Employee Engagement

Employee engagement translates to superior performance. Knowing how managers act as the catalyst for engagement provides organizations with further insight on how to move the needle on employment engagement levels - and realize the bottom line benefits.
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