Voltar
Customer Service
Customer Service Training

Creating Loyal Customers Through Exceptional Customer Service

Presencial

Retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before. They can also be more demanding and merely satisfying them isn’t enough. This workshop will give insight into delivering exceptional customer service that exceeds expectations every time.

O que você vai aprender

1) Increase customer loyalty through exceptional customer service. 2) Apply principles to exceed customer expectations. 3) Explore email etiquette when responding to customers. 4) Effectively address mistakes using an empathetic approach. 5) Build relationships and loyalty using creative follow-up techniques.

Por que você quer aprender

Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.

Como isso vai ajudar você

Going above and beyond at every touch point is the keystone to strong customer relationships and loyalty.

Imprimir esta página
No results
NO ADDITIONAL COURSES
Não encontrou uma data que funcione para você? Gostaria que este programa fosse entregue para sua organização ou equipe? Entre em contato para obter mais informações.
As informações que você fornecer serão usadas de acordo com os termos de nossa política de privacidade..
Enviar

É fácil manter-se atualizado quando você recebe nossa newsletter

©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.