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Customer Service
Customer Service Training

Essential First Impressions: Business Etiquette and Professional Conduct

Presencial

Stand out from the rest by delivering a striking first impression with the ultimate interpersonal business skills. Our safe, comfortable environment provides a place for you to practice and masters these talents. As a result, you’ll the leave this Dale Carnegie class with skills for success in the business world.

O que você vai aprender

Demonstrating professionalism, establishing rapport, communicating well and effectively solving customer problems

Por que você quer aprender

In today's high-tech world of communications, it's easy for us to forget that the people we're emailing, texting, or speaking with on the phone are real people. People who are treated with respect, kindness and attention are more willing to engage with you as a partner.

Como isso vai ajudar você

Build better, lasting, more meaningful relationships with clients and co-workers, establish a sterling reputation for integrity and camaraderie, set yourself apart as a leader and pillar of your community.

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