Managers Matter

The immediate supervisor performs a pivotal role. Learn about the three relationship-centered practices managers can do daily to improve the engagement of their teams and foster positive working environments.

Employees don’t leave companies; they leave their manager. Through practical steps and some emotional intelligence, immediate supervisors can become the key to driving employee motivation, morale, and satisfaction to new levels, along with retention rates, customer satisfaction scores, and revenue.

Use the findings to guide coaching conversations with supervisors or to inform your own leadership development.