Igniting Workplace Enthusiasm

Negotiations: A Human Relations Approach: Course Reviews




"I like that the training was very interactive. I believe this class gave practical and easy tips that can be applied in many situations."

-Otelia Hudson        
ISS Project Coordinator
Coca-Cola Bottling Co. Consolidated

"The trainer was incredibly well versed on sales."

-Helen J.
Account Manager

"A great value, it helped us learn how to use skills from this class to improve our relationships and sales abilities to the point we should be able to close more deals. Thanks."

-Mitchell H. Smith        
Jamestown Implement

"Good group interaction. Hearing situations that others face similar to mine and how they dealt, as well as other ways to deal with it."

-Blake Beltran        

"Very interactive, small enough to include participants. We will be more efficiently prepared to handle negotiations both with internal and external customers."

Integrated Solutions Manager


"Gave us an opportunity to understand how to create a fall back option and how to not let price become our concession."

-Jay Pickrel        
General Manager
Jamestown Implement


"The open discussion format - just like a classroom! I will be more productive in my role as "Buyer"."

Sr. Buyer


"I like that the trainer made it a point to use answers that were industry specific to the individual that asked the question. I am now more knowledgeable about how to handle such a crucial step in any sales conversation. Because of this, I am able to better represent my organization and create higher sales volume for it."

-Carissa B.
Inside Sales/ Business Development


"Interactive format made it fun and helpful."

-Dan Bradli        
Assistant Vice President
Vela Insurance Services


"It was truly interactive, it was easy to use and understand. Well produced and materials were easy to follow."

-John H.
Marketing Associate




In this two-hour workshop, you will learn techniques such as building rapport; analyzing the actions, needs, and agendas of all parties; using effective strategies such as presenting alternatives; bargaining in good faith; and finalizing agreements so that everyone "wins" something that they want. By doing so you will be able to gain cooperation and increase the likelihood that future interactions will be positive.

  • Numerous live sessions offered each month -- register for the time that works best for you.
  • 1-Hour virtual instructor-led sessions utilizing chat, whiteboard tools and polling
  • Fast-paced interactive exchange of timely skills and "How-to's"

"When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion."

― Dale Carnegie, How to Win Friends and Influence People


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