Igniting Workplace Enthusiasm

Cross Selling and Upselling: Course Reviews




"Great training and interaction. Small group setting. Great value in that we can better speak with our customers and identify their needs."

-Lori McLaughlin        
Inside Sales
Attic Breeze

"I liked the one-on-one feedback. It wasn't a general response to my questions but a specific response. My organization will benefit as I am the single point of contact with my clients, so the more I can sell our company and our value, the more profitable our company will be."

-Amy B.
Account Manager

"Great pace and usable information. Liked the different activities used to reinforce the subject. Will be able to use and apply the takeaways. Always nice to see what training tools and approach others are using via the web."

-Shannon McLean-Stout        
Sr. Sales Instructor
Allstate Insurance Company

"I like the way [the trainer] used everyday items to get the group thinking. My organization will see good results from this training as we move to more value selling."

Inside Sales Supervisor

"Superb interaction and insightful comments all around!"

-Robin E.
Sales Manager




In this course you will learn to identify opportunities to delivery more products and services to your customers, and to apply a proven selling process that makes decision-making easy. You will become confident presenting additional buying opportunities and higher-margin alternatives, and your customer will thank you for it.

  • Numerous live sessions offered each month -- register for the time that works best for you.
  • 1-Hour virtual instructor-led sessions utilizing chat, whiteboard tools and polling
  • Fast-paced interactive exchange of timely skills and "How-to's"

"When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion."

― Dale Carnegie, How to Win Friends and Influence People


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