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Storytelling: The Secret Weapon to Customer Engagement

This half-day Workshop from Dale Carnegie Training® will teach you to think outside the box in communications with customers and clients. You’ll learn techniques for creating engaging stories and when to use them for maximum impact. You will refine the content of your stories, practicing the delivery with confidence and bringing mundane facts and figures to life. This Workshop guides you from start to finish, empowering you to engage customers in a unique and unexpected way. Learn how to take your communications to the next level with Storytelling: Your Customer Engagement Secret Weapon.

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Hva du vil lære

• Gain confidence in making presentations • Understand the foundation elements of all presentations • Apply tools to analyze the audience and customize your delivery • Prepare evidence to give your presentations more impact • Practice the elements of a standard presentation

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Hvorfor du bør lære det

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Hvordan det vil hjelpe deg

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Registrer deg

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Du har lagt til et program fra et annet sted

Du kan kun registrere eller legge til programmer i handlekurven fra ett sted om gangen
Det er greit! Du kan fortsatt registrere deg for dette programmet, så vil vi fjerne det forrige stedet, og erstatte det med det nye.

“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie