Arrow LeftBack
Icon Dale Carnegie Course

Creating Loyal Customers Through Exceptional Customer Service

In Person

Retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before. They can also be more demanding and merely satisfying them isn’t enough. This workshop will give insight into delivering exceptional customer service that exceeds expectations every time.

Data en locaties bekijken
Head with lightbulb

Wat je zal leren

1) Increase customer loyalty through exceptional customer service. 2) Apply principles to exceed customer expectations. 3) Explore email etiquette when responding to customers. 4) Effectively address mistakes using an empathetic approach. 5) Build relationships and loyalty using creative follow-up techniques.

Open book

Waarom je het wil leren

Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.

Person standing next to flag

Hoe het je zal helpen

Going above and beyond at every touch point is the keystone to strong customer relationships and loyalty.

Aankomende cursusdata

Selecteer hierboven een locatie om cursusdata in uw regio te vinden. 

Heeft u geen datum gevonden die voor u geschikt is? Wilt u dit programma aanvragen voor uw organisatie of team? Neem dan contact met ons op voor meer informatie.

The information you provide will be used in accordance with the terms of our privacy policy.

Thank you! A representative will contact you shortly about your inquiry.