Making It All Work: Your Live Online Program Checklist

This page describes the optimal settings for your computer, and optimal setting for you to make the most of your Dale Carnegie live online course.

Tips to succeed in the online classroom

  1. Turn off email, phones, IM tools and clear distractions from your training area.
  2. Get into the game; participate! Prepare to be called by name.
  3. Raise your hand when you have a question or comment.
  4. Be patient waiting for a response to chat messages.
  5. If you leave the session, use the step away/step in button to let others know when you leave or return.
  6. If using a speaker phone, mute it until you want to talk.
  7. Eliminate background noise. Locate yourself away from other conversations, TV, music, pets, children, and coworkers.
  8. Go to a private room or cubicle for the duration of your session.
  9. Use a noise reducing headset and microphone.
  10. Have fun and engage others.

Basic System Information

Learning Platform: Adobe Connect
Browser Settings: JavaScript and cookies enabled on Web browser; ActiveX enabled on Internet
Internet Connection: High speed (DSL, cable modem, ISDN, T1)
Voice / Teleconference: Telephone headset recommended
Mobile Devices: Download needed; available at  
Google Chrome; Apple Safari; Internet Explorer; Android

Never attended an online meeting with us?  Test your online connection here.  (Note: As noted below, Adobe Flash Player is required. However, the “Adobe Connect Add-In” is not required for program participants.)

System Requirements

     Windows        Mac OS
•    1.4GHz Intel® Pentium  4 or faster processor (or equivalent) for Microsoft® Windows 7, Windows 8 or Windows 8.1 
•    Windows 10, 8.1 (32-bit/64-bit), 8.0 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
•    512MB of RAM (1GB recommended) for Windows 7 or Windows 8
•    Microsoft Internet Explorer 8 or later; Windows Edge browser; Mozilla Firefox ; Google Chrome
•    Adobe® Flash® Player 13.0+

•    1.83GHz Intel Core™ Duo or faster processor
•    512MB of RAM (1GB recommended)
•    Mac OS X 10.8, 10.9, 10.10 
•    Mozilla Firefox; Apple Safari; Google Chrome
•    Adobe® Flash® Player 13.0+


For additional information about the operation of your system using Adobe Connect, please visit: