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Icon စားသုံးသူဝန်ဆောင်မှု

World Class Customer Service Module 1: Attitudes for Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, initiate new services to generate add-on and cross-selling opportunities, and leverage industry-wide "best practices" to strengthen customer ties.

နေ့စွဲနှင့် သင်တန်းနေရာများကြည့်ရန်
Head with lightbulb

သင်လေ့လာသင်ယူရမည့် အရာများ

• Understand and apply a customer focused approach to service • Communicate value from a customer point of view • Resolve complaints from practical and emotional perspectives • Create additional buying opportunities that add value to the customer • Manage expectations and follow through to exceed expectations

Open book

သင်ဘာကြောင့် ဤသည်ကိုသင်ယူချင်ရသည်

Companies tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer loyalty.

Person standing next to flag

သင့်ကို မည်သို့ ကူညီပေးမည်

Dale Carnegie Training brings organizations the right tools to cultivate valued and lasting customers. These include practices to help employees become good interpreters of what customers want today and expect tomorrow. We present the most effective tactics for overcoming customer dissatisfaction and client defection. We even offer strategies that employees can use to negotiate big wins for both their organizations and their customers.

ဖြင့္ေတာ့မည့္ သင္တန္းမ်ား၏ ရက္စြဲ

သင့္ေဒသတစ္ဝိုက္ရွိ သင္တန္းမ်ား၏ ရက္စြဲမ်ားအားရွာေဖြရန္ အထက္ပါတည္ေနရာအား ေရြးခ်ယ္ပါ။ 

သင့္အတြက္အဆင္ေျပေစမည့္ ရက္စြဲအား ရွာမေတြ႔ဘူလား။ သင့္အဖြဲ႔အစည္း သို႔မဟုတ္ အသင္းအဖြဲ႔အတြက္ ဤအစီအစဥ္အား ပို႔ခ်လိုပါသလား။ ေနာက္ထပ္အခ်က္အလက္မ်ား သိရွိရန္ ကၽြႏု္ပ္တို႔အား ဆက္သြယ္လိုက္ပါ။

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