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Attitudes for Customer Service

In Person

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate. Demonstrating behaviors of helpfulness, genuine interest and respect influences customer behavior — moving them from indifferent to loyal.

နေ့စွဲနှင့် သင်တန်းနေရာများကြည့်ရန်
Head with lightbulb

သင်လေ့လာသင်ယူရမည့် အရာများ

- Set goals for improvement by assessing current Customer Service Attitudes. - Build customer relationships by incorporating the Four Drivers of Customer Service. - Maintain a consistently positive attitude by applying Attitude Control Principles. - Use conversational language to keep the interactions casual and relaxed.

Open book

သင်ဘာကြောင့် ဤသည်ကိုသင်ယူချင်ရသည်

Driving profitability and growth stem from customer service and satisfaction.

Person standing next to flag

သင့်ကို မည်သို့ ကူညီပေးမည်

This module makes you keenly aware of how your attitude during customer contact can make the difference

ဖြင့္ေတာ့မည့္ သင္တန္းမ်ား၏ ရက္စြဲ

သင့္ေဒသတစ္ဝိုက္ရွိ သင္တန္းမ်ား၏ ရက္စြဲမ်ားအားရွာေဖြရန္ အထက္ပါတည္ေနရာအား ေရြးခ်ယ္ပါ။ 

သင့္အတြက္အဆင္ေျပေစမည့္ ရက္စြဲအား ရွာမေတြ႔ဘူလား။ သင့္အဖြဲ႔အစည္း သို႔မဟုတ္ အသင္းအဖြဲ႔အတြက္ ဤအစီအစဥ္အား ပို႔ခ်လိုပါသလား။ ေနာက္ထပ္အခ်က္အလက္မ်ား သိရွိရန္ ကၽြႏု္ပ္တို႔အား ဆက္သြယ္လိုက္ပါ။

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