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Customer Service
Customer Service Training

World Class Customer Service Module 1: Attitudes for Service

လူတွေ့သင်တန်း

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, initiate new services to generate add-on and cross-selling opportunities, and leverage industry-wide "best practices" to strengthen customer ties.

သင်လေ့လာသင်ယူရမည့် အရာများ

• Understand and apply a customer focused approach to service • Communicate value from a customer point of view • Resolve complaints from practical and emotional perspectives • Create additional buying opportunities that add value to the customer • Manage expectations and follow through to exceed expectations

သင်ဘာကြောင့် ဤသည်ကိုသင်ယူချင်ရသည်

Companies tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer loyalty.

သင့်ကို မည်သို့ ကူညီပေးမည်

Dale Carnegie Training brings organizations the right tools to cultivate valued and lasting customers. These include practices to help employees become good interpreters of what customers want today and expect tomorrow. We present the most effective tactics for overcoming customer dissatisfaction and client defection. We even offer strategies that employees can use to negotiate big wins for both their organizations and their customers.

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သင့္အတြက္အဆင္ေျပေစမည့္ ရက္စြဲအား ရွာမေတြ႔ဘူလား။ သင့္အဖြဲ႔အစည္း သို႔မဟုတ္ အသင္းအဖြဲ႔အတြက္ ဤအစီအစဥ္အား ပို႔ခ်လိုပါသလား။ ေနာက္ထပ္အခ်က္အလက္မ်ား သိရွိရန္ ကၽြႏု္ပ္တို႔အား ဆက္သြယ္လိုက္ပါ။
သင်ပေးသောဤအချက်အလက်သည်ကျွန်ုပ်တို့၏စည်းကမ်းချက်များနှင့်အညီအသုံးပြုလိမ့်မည် ကိုယ်ရေးအချက်အလက်မူဝါဒ.
တင်သွင်းပါ

ကျွန်ုပ်တို့၏ သတင်းလွှာကိုရယူပါက မျက်မှောက်ကာလအခြေအနေများကို ပိုမိုလွယ်ကူစွာ သိရှိနိုင်မည်ဖြစ်ပါသည်။

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