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Icon Dale Carnegie Course

How to Deal with Difficult People and Customers

In Person

Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.

Байршил болон өдрөөр харах
Head with lightbulb

Cуралцах зүйлс

Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.

Open book

Яагаад хэрэгтэй вэ

The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.

Person standing next to flag

Гарах үр дүн

You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.

Төлөвлөсөн курсын өдрүүд

Өөрийн бүс нутагт зохион байгуулагдаж байгаа курсыг олохын тулд дээрх байршлыг сонго. 

Танд тохирсон өдөр олдсонгүй юу? Энэ хөтөлбөрийг өөрийн байгууллага юмуу багтаа энэ хөтөлбөрийг хэрэгжүүлэхийг хүсэж байна уу? Илүү мэдээлэл авахын тулд бидэнтэй холбогдоно уу.

Thank you! A representative will contact you shortly about your inquiry.