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Attitudes for Service

In Person

When it comes to customer service, attitude trumps aptitude. Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

Байршил болон өдрөөр харах
Head with lightbulb

Cуралцах зүйлс

Set goals for improvement by assessing current Customer Service Attitudes. Build customer relationships by incorporating the Four Drivers of Customer Service. Maintain consistently positive attitude by applying Attitude Control Principles. Use conversational language to keep the interactions casual and relaxed.

Open book

Яагаад хэрэгтэй вэ

This seminar makes you keenly aware of how your attitude during customer contact can make the difference.

Person standing next to flag

Гарах үр дүн

You will learn to project a friendly willingness to serve customers in a low-pressure, high-touch way in every customer interaction.

Төлөвлөсөн курсын өдрүүд

Өөрийн бүс нутагт зохион байгуулагдаж байгаа курсыг олохын тулд дээрх байршлыг сонго. 

Танд тохирсон өдөр олдсонгүй юу? Энэ хөтөлбөрийг өөрийн байгууллага юмуу багтаа энэ хөтөлбөрийг хэрэгжүүлэхийг хүсэж байна уу? Илүү мэдээлэл авахын тулд бидэнтэй холбогдоно уу.

Thank you! A representative will contact you shortly about your inquiry.