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Customer Service
Customer Service Training

Creating Loyal Customers Through Exceptional Customer Service

Танхим

Retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before. They can also be more demanding and merely satisfying them isn’t enough. This workshop will give insight into delivering exceptional customer service that exceeds expectations every time.

Cуралцах зүйлс

1) Increase customer loyalty through exceptional customer service. 2) Apply principles to exceed customer expectations. 3) Explore email etiquette when responding to customers. 4) Effectively address mistakes using an empathetic approach. 5) Build relationships and loyalty using creative follow-up techniques.

Яагаад хэрэгтэй вэ

Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.

Гарах үр дүн

Going above and beyond at every touch point is the keystone to strong customer relationships and loyalty.

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Танд тохирсон өдөр олдсонгүй юу? Энэ хөтөлбөрийг өөрийн байгууллага юмуу багтаа энэ хөтөлбөрийг хэрэгжүүлэхийг хүсэж байна уу? Илүү мэдээлэл авахын тулд бидэнтэй холбогдоно уу.
Таны өгсөн мэдээллийг манай нөхцлийн дагуу ашиглана нууцлалын бодлого.
Илгээх

Сургалтын мэдээллийг цаг алдалгүй авч байхыг хүсвэл яг одоо бүртгүүлээрэй.

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