About this office

A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.

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Meet our Knoxville Team


Rachel Bacon

Account Manager

Rachel Bacon has been working with Dale Carnegie since June of 2018.  She graduated from Harding University where she studied advertising and marketing and was also a member of the women’s soccer team. Rachel has completed the Dale Carnegie Course and the Winning with Relationship Selling course. Rachel enjoys playing soccer in coed leagues in Knoxville, taking her dog Ross to the park, being involved with her church in downtown Knoxville, and photography.

Favorite Principle: #4 Become genuinely interested in other people.

Why: “It has been the one that has impacted my life the most. When you actively listen to others and what they care about, they notice. I have learned so much more about people and what they do since I have actively made the effort to be interested. People are amazing, there’s always more to learn!”

Find Rachel on LinkedIn

Kristin Carrasco

Training Advisor

Kristin graduated from the University of Tennessee with a BS in Business Administration and a focus on marketing and business analytics. Her passion for meeting people and building relationships drove her to pick Marketing as her major. While studying, she joined the Sales Competition team and the American Marketing Association. She liked both so much that she decided to start her career path in sales.

Dale Carnegie stood out to her as a company that practices what they teach. They truly care about their employees and every individual that they work with. She is beyond happy to be part of a team that strives every day to make a difference in their professional and personal life.

Favorite principle: #7 Be a good listener. Encourage others to talk about themselves.

Kristin says, “Everyone around you has a lifetime of experiences and a wealth of knowledge that can be untapped just by listening. This principle is a good reminder that we should take the time to step into the world of others to grow ourselves.”