Arrow LeftBack
Icon Dale Carnegie Course

How to Deal with Difficult People and Customers

In Person

Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.

교육 일정 및 지역
Head with lightbulb

교육 내용

Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.

Open book

교육 목적

The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.

Person standing next to flag

교육 효과

You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.

다음 과정 날짜

위의 장소를 클릭하여 여러분 지역의 코스 이벤트 날짜를 선택하세요. 

여러분에게 적합한 날짜를 찾지 못했습니까? 이 프로그램이 여러분의 조직 또는 팀에게 제공되기를 원합니까? 추가 정보를 원하시면 당사에 문의하세요.

The information you provide will be used in accordance with the terms of our privacy policy.

Thank you! A representative will contact you shortly about your inquiry.