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How to Communicate with Diplomacy and Tact

This course focuses on ways to communicate with confidence, credibility, clarity, and consideration - to create powerful, enduring relationships.

코스 개요

This program will help you influence outcomes and create cooperation through diplomatic and tactful communication. You'll realize that standing up for yourself, when done effectively, doesn't offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

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교육 내용

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your "hot buttons" and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

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교육 목적

You'll gain dexterity and grace in dealing with new or trying situations. You'll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong - but not intimidating. Most importantly, you'll discover how to communicate in a manner that does not offend or create conflict.

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교육 효과

This course sheds new light on your communication strengths and weaknesses. You'll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

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다른 지역으로 등록되셨습니다.

한 번에 한 지역에서 코스 등록 및 추가할 수 있습니다.
하지만 이 코스에 등록할 수 있으며 이전 선택한 지역은 취소하시고 현재 지역으로 입력하시기 바랍니다.

“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie