Arrow LeftBack
Icon Capacità relazionali

How to Communicate with Diplomacy & Tact

In Person

This course focuses on ways to communicate with confidence, credibility, clarity, and consideration -- to create powerful, enduring relationships.

Date e luogo
Head with lightbulb

Che cosa imparerai

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

Open book

Perché vuoi impararlo

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

Person standing next to flag

In che modo ti aiuterà

This workshop sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader  

Prossime date dei corsi

Seleziona una sede sopra per trovare le date degli eventi del corso nella tua zona. 

Non hai trovato una data a te consona? Desideri che questo programma venga consegnato alla tua organizzazione o al tuo team? Contattaci per avere maggiori informazioni.

Thank you! A representative will contact you shortly about your inquiry.