Arrow LeftTil baka
Icon Þjónusta

Outstanding Customer Service

In Person

Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This seminar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging

Skoða dagsetningar og staðsetningu
Head with lightbulb

Það sem þú lærir

Learn how to stay professional in emotional situations, beyond basic telephone courtesy. Follow a consistent process to resolve complaints and conflicts. Most importantly, discover how to truly engage customers and build enduring relationships.

Open book

Af hverju er það mikilvægt

The details of customer service can make all the difference. Following proven guidelines will ensure that, at the end of the day, your customer’s emotional and practical needs are not only met, but exceeded. Each issue you solve with a positive, helpful attitude strengthens relationships with your customers.

Person standing next to flag

Skrá mig á þetta námskeið

The process will help you move beyond the daily challenges and hang-ups so that you can focus on building loyalty. Conflicts that once seemed overwhelming will seem simple, paving the way for delivering outstanding customer service. Your organization will gain a base of customers that feel valued and cared for in every interaction.

Dagsetningar væntanlegra námskeiða

Veldu staðsetningu hér fyrir ofan til að finna dagsetningar fyrir násmskeið á þínu svæði. 

Gastu ekki fundið dagsetningu sem hentar þér? Langar þig að fá þetta námskeið sent fyrir samtökin þín eða teymið þitt? Hafðu samband við okkur til að fá frekari upplýsingar.

The information you provide will be used in accordance with the terms of our privacy policy.

Takk fyrir! Ráðgjafi mun hafa samband við þig fljótlega.