Arrow LeftTil baka
Icon Söluhæfni

Manage Customer Expectations

In Person

Customers today have higher expectations than ever before. They have the tools and take the time to seek out the organizations that will not only meet, but also exceed, these high expectations. A structured process for exceeding customer expectations is necessary if you hope to outdistance your competition.

Skoða dagsetningar og staðsetningu
Head with lightbulb

Það sem þú lærir

• Determine the expectations of their customers. • Manage customer expectations in order to exceed them. • Implement a customer expectations management process. • Partner with customers to build relationship.

Open book

Af hverju er það mikilvægt

When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.

Person standing next to flag

Skrá mig á þetta námskeið

By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.

Dagsetningar væntanlegra námskeiða

Veldu staðsetningu hér fyrir ofan til að finna dagsetningar fyrir násmskeið á þínu svæði. 

Gastu ekki fundið dagsetningu sem hentar þér? Langar þig að fá þetta námskeið sent fyrir samtökin þín eða teymið þitt? Hafðu samband við okkur til að fá frekari upplýsingar.

Takk fyrir! Ráðgjafi mun hafa samband við þig fljótlega.