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World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

Lihat Tanggal dan Lokasi
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Apa yang akan akan pelajari

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

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Mengapa Anda ingin mempelajarinya

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

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Bagaimana ini akan membantu Anda

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

Tanggal Kursus Akan Datang

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Tidak menemukan tanggal yang sesuai untuk Anda? Ingin program ini diselenggarakan untuk organisasi atau tim Anda? Hubungi kami untuk mendapatkan informasi selengkapnya.

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