Back
Sales Training
Sales Training

Manage Customer Expectations

Tantermi

Customers today have higher expectations than ever before. They have the tools and take the time to seek out the organizations that will not only meet but also exceed these high expectations. A structured process for exceeding customer expectations is necessary if you hope to outdistance your competition.

Mit fog elsajátítani

Participants will learn to: Determine the expectations of their customers; Manage customer expectations in order to exceed them; Implement a customer expectations management process; Partner with customers to build a relationship.

Miért érdemes megtanulni

Expectations will vary among customers. With a plethora of research and analysis web search tools, customers will learn about your organization before they walk in your doors. They will have their preconceived expectations prior to speaking to you, so it will be a good idea to prepare for this.

Miben fog ez Önnek segíteni

Having a structured process for exceeding customer expectations is necessary if you hope to outdistance your competition.

Print This Page
10/8/2020 - 10/15/2020
Időpont: 7:30 AM - 11:00 AM
Időtartam: 2 Consecutive Thursdays

Sacramento, CALIFORNIA 95833

Regisztráljon most

NO ADDITIONAL COURSES

Nem talált olyan időpontot, amely megfelel Önnek? Szeretné igénybe venni ezt a programot szervezete vagy csapata számára? Ha további információkat szeretne, kérjük, forduljon hozzánk.
Az Ön által megadott információkat a mi rendelkezéseinkkel összhangban használjuk fel adatvédelmi irányelvek.
Küldés

Folyamatosan értesülhet újdonságainkról, ha feliratkozik hírlevelünkre.

©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.