Managers Matter

The immediate supervisor performs a pivotal role. Learn how to empower immediate supervisors to impact the investment the organisation makes in people. Discover how to move disengaged employees to full engagement through immediate supervisors who exhibit strong leadership and foster positive working environments.

Employees don’t leave companies; they leave people. Transform immediate supervisors into the people who employees don’t want to leave. Through practical steps, and some emotional intelligence, immediate supervisors can become the key to moving employee motivation, morale, and satisfaction to new levels along with retention rates, customer satisfaction scores, and revenue results.

The immediate supervisor impacts the investment an organisation makes in its people. Increasing employee engagement through the actions of immediate supervisors increases retention and decreases absenteeism. It turns low levels of enthusiasm into full engagement, attracting and keeping both employees and customers.