Assessment on Communicating with Diplomacy

You will take a 10-question assessment to determine if you have the necessary skills to effectively communicate with your co-workers and colleagues. Analyze ways to avoid unnecessary conflict and approach contentious situations calmly and confidently. Learn that giving others the “benefit of the doubt” works in your favor when it’s your turn to be in the hot seat, validating the theory of “what goes around comes around”!

You can’t climb the corporate ladder if you’re offending your colleagues along the way. Solid business practices require tactful and thoughtful communication skills. If you have a confident and assertive personal style and remain flexible in difficult situations, you are much more likely to rise to the top.

Communicating diplomatically is not limited to the business world. You should practice thoughtful communication skills with family, friends and even pets! People make mistakes. How you respond to those errors is telling.