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World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

ראו מועד ומיקום
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מה תלמדו

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

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מדוע תרצו ללמוד זאת

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

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כיצד זה יסייע לכם

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

מועדי קורסים קרובים

בחר במיקום למעלה, כדי למצוא את תאריכי קורסים באזור שלך. 

לא מצאת תאריך שמתאים לך? רוצה שתוכנית זו תסופק לארגון או לצוות שלך? צור איתנו קשר לקבלת מידע נוסף.

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