Back
Leadership Training
Leadership Training

How to Deal with Difficult People and Customers

פנים-אל-פנים

Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.

מה תלמדו

Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.

מדוע תרצו ללמוד זאת

The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.

כיצד זה יסייע לכם

You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.

Print This Page
No results
NO ADDITIONAL COURSES
לא מצאת תאריך שמתאים לך? רוצה שתוכנית זו תסופק לארגון או לצוות שלך? צור איתנו קשר לקבלת מידע נוסף.
This information you provide will be used in accordance with the terms of our privacy policy.
שליחה
©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.