Arrow LeftRetour
Icon Compétences relationnelles

Conflict - Maintaining Emotional Control

In Person

Maintaining emotional control when you deal with relationship conflicts is probably the most important step, and the most difficult. People can reduce escalation of negative attitudes by understanding and controlling the six elements of the conflict cycle, learning methods to process anger, creating healthy alternatives to destructive responses, and creating dialogue to discuss the issue while maintaining control.

Voir dates et lieux
Head with lightbulb

Ce que vous apprendrez

• Identify the steps of the conflict cycle • Express emotions in a healthy way • Commit to principles for maintaining emotional control • Talk through a conflict issue with the other person

Open book

Pourquoi vous voulez l’apprendre

In this workshop, you will address the emotional aspect of resolving conflict. You will discuss why anger, in particular, is an emotion that you have to process and manage for the conflict to be resolved professionally.

Person standing next to flag

Comment cela va vous aider

Dates du prochain cours

Veuillez sélectionner un lieu.

Vous n’avez pas trouvé de date qui vous convient ? Vous voulez que ce programme soit organisé pour votre organisation ou votre équipe ? Contactez-nous pour obtenir plus de renseignements.

The information you provide will be used in accordance with the terms of our privacy policy.

Merci ! Un conseiller vous contactera rapidement au sujet de votre demande.