/ / How to Deal with Difficult People and Customers
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Leadership
How to Deal with Difficult People and Customers
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Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.
Ce que vous apprendrez
Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.
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Pourquoi vous voulez l’apprendre
The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.
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Comment cela va vous aider
You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.
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Select the best option for you:
Toute langue
CHOISISSEZ UN ENDROIT
Aucun résultat ne correspond à vos critères. Veuillez élargir votre rayon.
Des questions? Il suffit de demander
Questions?