Igniting Workplace Enthusiasm
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Organizational Development

Confident, Assertive, In Charge: Developing the Attitudes of Leadership

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership.

Virtual Learning Scorecard: Your Benchmark for Success

You need to provide a learning solution to your distributed workforce. Virtual training
programs are fast and flexible… but do they really work? Join Kassy LaBorie, 14 year veteran virtual trainer and Product Manager with Dale Carnegie Digital, to learn exactly what it takes to create and deliver an effective virtual training experience. This session covers the 5 Critical Success Factors that need to be in place for effective and engaging live online training to occur. A "scorecard" is provided to help track what success looks like as you design and deliver your virtual training.
 
 

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

How to Win Friends and Influence People in Business

Since 1912, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of professional and personal success. His name is synonymous with How To Win Friends and Influence People, and this pioneer of people-skills essentially created and set the standard for interpersonal effectiveness, which continues to be as valid now as when the book was first written.

Harassment: Sex, Religion, and Beyond (Employee Version)

Every employee needs to understand one basic truth: a respectful workplace is more pleasant and more productive for everyone. This award-winning harassment training program brings this message home, showing that bad behavior is not OK—whether it applies to sex, religion, or anything beyond...and whether it actually crosses the line into illegal harassment or not. In a series of compelling stories, this broadcast-quality film explains the law. But it also captures the imagination and personalizes the value of inclusiveness by showing the potential harm that can be caused by unwelcome conduct. The Employee Version focuses on their responsibility to take action if employees experience or witness inappropriate behavior—either asking for help or speaking to the harasser directly if they feel comfortable doing so.

The Leadership Advantage

This leadership development program gives participants the building blocks to recognize the traits and styles of leaders, sharpen existing skills, and master new strengths. It emphasizes the principles of effective leadership. Moreover, this seminar offers people the practical tools and techniques to become effective leaders.

How the Best Senior Leaders Pave the Way to Engagement

An employee engagement workshop for executives
 
You are the visible face of the organization. You set strategic goals, shape the organizational culture, and drive implementation to achieve your vision. And you are the chief architect of employee engagement.

Experience Innovation

 Today, organizations face pricing pressures, new regulations, and smarter competition in the market while dealing with morale, leadership and talent issues internally. Dale Carnegie recently performed extensive research on the major challenges to business growth and found that companies who pursued innovative approaches consistently outperformed the standard.

Dream Big, Focus Small: Achieve SMARTER Goals for Merck LEAD Members

 In this fast-paced, one-hour Live Online webinar you will learn how to create such SMARTER goals for personal and professional success. You will see why it is important to both dream big, but then focus small, to overcome common obstacles. And you’ll walk away with ten tips that can be key to achieving results and improving your performance.

Harassment: Sex, Religion, and Beyond (Manager Version)

Managers need to understand more than the basic rights and wrongs surrounding workplace harassment. They also need a healthy dose of empathy - one that helps them appreciate not only the business implications of maintaining a respectful workplace, but the emotional aspects as well. Demonstrating workplace behaviors through a series of compelling stories that include today’s newer social media technologies, this broadcast-quality training video explains the legal definition of harassment and provides specific examples, while explaining to your managers the potential harm that can be caused by unwelcome conduct and their responsibility for preventing it. They will receive specific instructions on steps they should take in meeting these responsibilities. 

Time Management

FOUR-SESSION SEMINAR -- This seminar offers practical techniques to help you focus on results, not tasks. Undo destructive habits and consciously choose to establish healthy, productive habits that yield long term benefits. You'll learn how to lock out mental distractions so that you can eliminate time wasters and concentrate on your priorities.
 
Want to know more? Learn what to expect!

How to Win Friends and Influence Business People - Live Online

FOUR-SESSION SEMINAR -- Based on the classic teachings from the book How to Win Friends and Influence People, this live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes.

Want to know more? Learn what to expect!
 

Confident, Assertive, In Charge: Developing the Attitudes of Leadership - Live Online

FOUR-SESSION SEMINAR -- Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership. Take that first step in transforming yourself from a follower into a leader- right from your desk.
 

Want to know more? Learn what to expect!

 

Uncovering Leadership Blind Spots: Discovering the Pathway to Motivating Your Employees

Recently Dale Carnegie asked over 3,300 people which of their immediate supervisors’ leadership behaviors are most important, and then to rate the performance of their supervisor on those behaviors. The findings show there’s a sizable gap between what employees value in a leader, and how their leaders are showing up.

Advanced Dale Carnegie Course: Skills for Team Success

Congratulations! You are one of millions of successful graduates of the Dale Carnegie Course. You present with confidence and clarity, tackle business challenges, and know how to strengthen interpersonal relationships. These attributes have helped you gain recognition at work by impacting the bottom line. Now it is time to take your skills to the next level!

Dream Big, Focus Small: Achieve SMARTER Goals

 In this fast-paced, one-hour Live Online webinar you will learn how to create such SMARTER goals for personal and professional success. You will see why it is important to both dream big, but then focus small, to overcome common obstacles. And you’ll walk away with ten tips that can be key to achieving results and improving your performance.

Getting Results Without Authority

Getting Results Without Authority is part of the Keys To Success Webinar Series. In this Webinar, you will learn the characteristics you need to have, and actions you need to take, to get maximum results from people who don’t work directly for you. You’ll learn how to influence others by building authentic trust, credibility, and respect, thereby gaining their willing cooperation when you need it most.

Want to know more? Learn what to expect!
 
 

Adjust to Change

Considering the ever-accelerating rate of change in today’s workplace, there may be no more important skill than to adjust successfully to change. Sometimes, adjusting to change comes easily. We enjoy the challenge and opportunity that the change presents. Other times, we find ourselves resisting change, focusing on what we might lose as a result of the change, rather than on what we might gain. In this two-hour workshop, we concentrate on the aspects of workplace change that are within our control. We commit to adapting our work patterns to more successfully meet the challenges of change. And we examine the change model and ways of adapting our attitudes so that we remain positive and productive during times of workplace change. 

Attitudes for Service

In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.
Want to know more? Learn what to expect!

Delegation

In today's leaner and faster business world, managers are expected to do more with less. It is more important than ever for managers to effectively delegate projects and tasks. This program will give you the tools to develop valuable team members by building productivity and engagement, while maintaining accountability and control.
 
Want to know more? Learn what to expect!
 
 

Managing Conflict in the Workplace

Nothing can destroy productivity, derail projects and make you look bad faster than workplace conflict.Whether it's the kind that smolders just beneath the surface or it's become open warfare, conflict can paralyze your group, department or entire company. And, unfortunately, the unpleasant task of resolving conflicts falls on your shoulders. But now there's help.
 
Want to know more? Learn what to expect!
 

Managing Workplace Stress

The list of stress producers in today's world grows longer by the minute. People react differently to living in this pressure cooker. Some become aggressive; others become passive; and some just shut down altogether.
 
Want to know more? Learn what to expect!
 

Overcoming Workplace Negativity with Enthusiasm

Negative attitudes spread to the point where they eventually affect performance and decision-making. That's the bad news. The good news is that enthusiasm and positive attitudes spread just as quickly and affect performance just as much -- in the right direction.
 Want to know more? Learn what to expect!

Strategic Planning Essentials: Prepare for Future Success

Most of us do not need to be convinced about the importance of planning. Research and anecdotal examples abound describing organizations that have thrived or failed due to adequate or inadequate planning. But success takes more than planning – it requires new ways of thinking about who we are as organizations. You can either create your own destiny or be at the mercy of the moment. In this three-hour Live Online workshop, participants will learn the essentials of strategic planning and prepare their organization for future success.

Dunkin Leadership Development Subscription

You want the most for your franchise, and your success depends on dedicated employees. Dale Carnegie can help you develop your leaders so they can more effectively lead their teams, cut down on turnover, and keep motivation levels up at every store.

Carnegie Tales - Short Videos On Demand

These ten video animations illustrate common, humorous scenes from the modern workplace that illustrate proven Dale Carnegie principles and provide tips you can apply to improve your relationships, influence and success.  Each video is around 2 minutes long and is sure to provoke reflection as it makes you laugh.
 
Example lessons include:
  • Navigate unique new challenges of communication imposed by tools and technologies like Facebook, Twitter and smart phones.
  • Detailed scenes depicting unproductive team meetings; the scenes emphasize the common challenges faced by global teams
  • Align personal success and company objectives
  • Apply proven Dale Carnegie principles in today’s context to increase engagement

 

Accountability - On Demand

If business was perfectly predictable, you’d assign every potential situation to a specific role and job description within your organization. Unfortunately, it’s not. So companies must develop accountable people who are willing to step up to new challenges and step outside of their job descriptions to solve problems. This course helps leaders identify what they are and aren’t accountable for and provides tools and tactics for becoming more accountable. It also helps managers create a more accountable team environment. When organizations get this right, they will be better able to adapt to an increasingly dynamic and unpredictable business environment.

Leadership Training For Managers

Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.

 
 
 
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