Igniting Workplace Enthusiasm


Outstanding Customer Service

Wednesday, December 03, 2014

02:00 PM - 03:00 PM


Length: 1-hour Live Online Webinar

In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.



Registration for this event is closed

Test Banner 1

Free Weekly Tips

Daily Dose Banner

© 2015 Dale Carnegie & Associates, Inc.. All Rights Reserved.
Website design and development by Americaneagle.com

780 Third Ave, C-1, New York, NY 10017, US
Toll Free: 800.231.5800

Follow us on