Igniting Workplace Enthusiasm
  Print 

Outstanding Customer Service

Thursday, April 24, 2014

EASTERN TIME
10:00 AM - 11:00 AM

Online

In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.

Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.

Want to know more? Learn what to expect!

Language:English

 
 
Not a member? You'll have a chance to register during the checkout process.
  Price Qty
Registration $99.00
Totals: $99.00 1
Click 'Update' to recalculate the registration cost and available registrants.
 

Registration

 
 Indicates Required Field
 
  First Name M.I. Last Name
 
 
 
 
 
 

Company Info

 
 
 
 
 
 
 
 
 
 
 
 

Test Banner 1

Free Weekly Tips

Daily Dose Banner


 

780 Third Ave C-1, New York, NY 10017, US
P. | Toll Free. 800.231.5800

Follow us on

 
© 2014 Dale Carnegie & Associates, Inc.. All Rights Reserved.
Website design and development by Americaneagle.com