Igniting Workplace Enthusiasm


Outstanding Customer Service

Monday, March 17, 2014

02:00 PM - 03:00 PM


In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.

Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.

Want to know more? Learn what to expect!



Registration for this event is closed

Test Banner 1

Free Weekly Tips

Daily Dose Banner

© 2015 Dale Carnegie & Associates, Inc.. All Rights Reserved.
Website design and development by Americaneagle.com

780 Third Ave, C-1, New York, NY 10017, US
Toll Free: 800.231.5800

Follow us on