How to Communicate with Diplomacy and Tact
December 16 & 17, 2013
09:00 AM - 05:00 PM
1805 East Dyer Road, Suite 109
Santa Ana, California 92705
You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.