Igniting Workplace Enthusiasm

Interactive and Engaging Online Training

Live online (virtual instructor led) training has become the global standard for developing dispersed workforces and extended enterprises. But let’s face it, learning to engage your audience using a live Internet platform is a considerable challenge. It requires a unique skill set that combines using virtual facilitation and design techniques, applying technical knowledge, and skillfully delivering online activities.
This four-session program for developing Live Online trainers guides participants through a rigorous development process. First, overcome the challenges every virtual trainer must face in order to create effective learning experiences. Next, identify and practice the unique skills required of the online trainer. Lastly, design and deliver engaging virtual training by using Dale Carnegie’s 3-Step Live Online Instructional Design process.Through a series of collaborative, live online classes, self-directed learning activities, and real-time coaching and evaluation, participants learn to:
• Recognize the elements required to create a consistent standard of excellence for live online training.
• Create collaborative learning experiences for virtual class participants.
• Deliver engaging training programs while successfully managing the live platform technology.
This program is composed of four 2-hour live online sessions delivered using Dale Carnegie’s standard online training platform (Adobe Connect). Following each of the first three live online sessions, each participant will have two hours of independent assignments. The total number of commitment hours for the entire program is 14: eight live online and six independent work.

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Who Should Attend

 This program is intended for trainers, facilitators, instructional designers, or anyone who needs to become a Live Online / Virtual Classroom trainer, or who needs to improve their skills at delivering training online.


You will be able to:
• Overcome the top two challenges to becoming an Online Trainer.
• Leverage techniques to foster active participation and learner engagement.
• Use a 4-step process to take charge of your virtual platform (Access, Identify, Host, Lead).
• Identify the purpose and benefits of the most common features in all virtual platforms.
• Display technical agility while facilitating live online events.
• Create an engaging on-air presence using vocal and facilitation skills.
• Prepare and plan for delivering a live online event (i.e., mitigating potential technical problems, conducting an audience analysis, etc.)
• Use social learning opportunities to increase participant engagement.
• Use the Dale Carnegie Digital process for creating live online training.
• Analyze different activity designs for the live online classroom, including: Whiteboarding, Chat, App/Web/Desktop Sharing, Breakout Sessions, and Combination Activities.
• Convert your training into a live online event.
• Customize essential resources needed to deliver your live online session (e.g., trainer manual, participant manual, and slides to be used as templates).
• Deliver your own live online training event.
• Use feedback and suggestions to improve your delivery.


0.8 CEU


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