When we talk about intelligence, we often think in terms of knowledge, memory, and creativity. After all, our intelligence has been measured over the years in various academic and work settings, all to do with what we remember, what we know, and our ability to express it.
But there’s another aspect of intelligence out there that is equally important—emotional intelligence. And when it comes to emotional intelligence in the workplace, we as leaders would do well to understand this critical aspect of performance.
What Is Emotional Intelligence?
Emotional Intelligence or Emotional Quotient (EQ) is a social intelligence with which we recognize and process emotions, ultimately allowing us to use emotions intelligently to guide decision making in ourselves and others.
Keep reading to learn the 4 characteristics of emotional intelligence and why it's important>>
Podcast
From Engineering to Empathy: A Leadership Journey with Merrie Williamson
Meet Merrie Williamson, an accomplished leader with a diverse background. With 20 years of experience leading engineering teams at Intel and currently serving as the Corporate Vice President of Azure Infra at Microsoft, Merrie's career trajectory has been remarkable. In this episode, Merrie shares her personal journey of discovery and the pivotal moment that led her to embrace empathy and transition into her current leadership role as CVP of Azure Infrastructure and Digital & App Innovation at Microsoft.
Dale Carnegie of Oregon & SW Washington
Dale Carnegie of Oregon
The Stack Group, Inc.
7360 SW Hunziker St., Suite #106 Tigard, OR 97223
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Dale Carnegie helps people take command of their work and change their lives.
Building the Skills for Workforce Agility in an Era of Digital Transformation
As the world of work continues to evolve at a rapid clip, technology’s growing influence across all aspects of business is adding a whole new variable to the mix. While digital transformation has been on the agenda for most industries in recent years, the coronavirus pandemic and resulting social distancing requirements have suddenly accelerated that process for everyone.
Remote work is the new normal for a huge number of organizations today and, potentially, for the foreseeable future. At the same time, more businesses are looking at how they can use technology to automate previously labor-intensive processes and tasks — a shift that will likely endure beyond the current realities.
Leading Successful Remote Teams
The nature of our business at Dale Carnegie is about people, resilience, agility, creating confidence and dealing with stress and worry. Our focus during these past months has been on supporting our customers, the communities we serve and our network of local offices around the world dealing with the fear and uncertainty of the current pandemic.
The same priorities of building confidence, resilience, and overcoming stress are key to leading successful remote teams, the current situation in which most businesses find themselves. It can be challenging in times of crisis, but there are methods leaders can use to help remote teams successfully deal with change and bounce back from setbacks, even during our very challenging current environment.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019
‘Tis the season to be jolly, but for 73% of the UK workforce the build up to Christmas is anything but merry, with concerns that work will ruin their festive cheer.
Additional social commitments, end of year project deadlines, getting ready for ‘New year, new targets’ and trying to prepare for time-off, along with the pressure of being ready for the big day itself means the season of goodwill is a testing time for a lot of people.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019
‘Tis the season to be jolly, but for 73% of the UK workforce the build up to Christmas is anything but merry, with concerns that work will ruin their festive cheer.
Additional social commitments, end of year project deadlines, getting ready for ‘New year, new targets’ and trying to prepare for time-off, along with the pressure of being ready for the big day itself means the season of goodwill is a testing time for a lot of people.
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Dale Carnegie of Oregon & SW Washington
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