CUSTOM SOLUTIONS
Tailored Training Solutions That Help Businesses Achieve Excellence
By assessing the unique needs of your organization, teams and departments, and individuals, we create customized training solutions tailored to maximize the specific outcomes your desire. Once a custom training solution is in place, you will be moving toward the full potential of a loyal, empowered, upskilled work force continually building the skill sets and mindsets required to maintain high performance,your organizations, teams, or department's unique needs, we create customized training solutions tailored to maximize the precise outcome you desire. Once a custom training solution is in place, you will soon realize the full potential of a loyal, empowered, well-equipped employees, armed with the skills and attitudes required to power high performance.
Upcoming Courses
Albany/Greater Capital Region & Western Massachusetts | In-Person and Live Online Options
Dale Carnegie Course
Develop Your Leadership Potential: Stop Doing, Start Leading
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Dale Carnegie helps people take command of their work and change their lives.
Dale Carnegie of Albany/Greater Capital Region & Western Massachusetts
For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
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Building the Skills for Workforce Agility in an Era of Digital Transformation
As the world of work continues to evolve at a rapid clip, technology’s growing influence across all aspects of business is adding a whole new variable to the mix. While digital transformation has been on the agenda for most industries in recent years, the coronavirus pandemic and resulting social distancing requirements have suddenly accelerated that process for everyone.
Remote work is the new normal for a huge number of organizations today and, potentially, for the foreseeable future. At the same time, more businesses are looking at how they can use technology to automate previously labor-intensive processes and tasks — a shift that will likely endure beyond the current realities.
Leading Successful Remote Teams
The nature of our business at Dale Carnegie is about people, resilience, agility, creating confidence and dealing with stress and worry. Our focus during these past months has been on supporting our customers, the communities we serve and our network of local offices around the world dealing with the fear and uncertainty of the current pandemic.
The same priorities of building confidence, resilience, and overcoming stress are key to leading successful remote teams, the current situation in which most businesses find themselves. It can be challenging in times of crisis, but there are methods leaders can use to help remote teams successfully deal with change and bounce back from setbacks, even during our very challenging current environment.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019
‘Tis the season to be jolly, but for 73% of the UK workforce the build up to Christmas is anything but merry, with concerns that work will ruin their festive cheer.
Additional social commitments, end of year project deadlines, getting ready for ‘New year, new targets’ and trying to prepare for time-off, along with the pressure of being ready for the big day itself means the season of goodwill is a testing time for a lot of people.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019
‘Tis the season to be jolly, but for 73% of the UK workforce the build up to Christmas is anything but merry, with concerns that work will ruin their festive cheer.
Additional social commitments, end of year project deadlines, getting ready for ‘New year, new targets’ and trying to prepare for time-off, along with the pressure of being ready for the big day itself means the season of goodwill is a testing time for a lot of people.
IN-PERSON COURSES
See our most recent courses
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In-Person: Location
3 Days: 5/13, 5/14, 5/15
Course Name
In-Person: Location
3 Days: 5/13, 5/14, 5/15
Course Name
In-Person: Location
3 Days: 5/13, 5/14, 5/15
Take Command of Your Career and Future
Whether you're searching for the confidence needed to embark on a new venture or for the strength to enact change in your community, we offer proven tools to help you make an impact.
Live Online Overview
Dale Carnegie Course
Topher Olsen, Alliance Residential
Immerse yourself in over 100 years of excellence
Dale Carnegie focus has always been people connecting with people. Whether it be personal interactions, business engagements, or public forums – we believe in building positive relationships which leads to profitable results..
Meet The Team
Our trainers have over 30 years of experience working with companies to transform cultures and drive long-term results.
Melissa Cook
President/Owner/Trainer
Britney Blake
Administrative & Account Coordinator
John Serapilio
Account Executive
Eve Omorogieva
Classroom and Participant Coordinator
About Dale Carnegie Capital Region & Northeast New York
A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.
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