World Class Customer Service Training PackageLive Online
This package provides a 1 year subscription to four (4) our most effective Live Online customer service training programs. This package will enable client-facing employees to stay cool, on message, helpful, and positive in every circumstance. Sold individually, the content in this subscription is valued at $1176. Take advantage of this deeply discounted package offer! Titles include: 1. Attitudes for Service (3hr Workshop) 2. Manage Customer Expectations (3hr Workshop) 3. Outstanding Customer Service (1hr Webinar) 4. Transforming Customer Complaints into Opportunities (3hr Workshop)View Dates and Locations
What You’ll Learn
Discover how to handle customers in a way that builds a foundation of trust and positive feedback. You'll learn how to deal with upset clients, how to maintain an attitude that makes others feel understood, how to work toward solutions that delight, and build long-term customer loyalty.
Why you want to learn it
In this day of online feedback and, where negative customer interactions can lead to devastating reviews, it's more important than ever to be emotionally equipped for any situation. These courses will keep you positive as you assist your clients, and create the very real perception that you're in it for them!
How it will help you
By managing customer expectations, developing an always-positive attitude, and knowing the steps to turning angry clients into long-term fans, you'll secure repeat business and turn your customers into advocates.