Do you recognize any of these warning signs of workplace conflict? Projects that were on track suddenly begin to slide. Vital information that was readily available now takes days to get. Helpful colleagues have now turned into roadblocks. Meetings that accomplished things now end in stalemate. If you do, you need to act now before conflict tears your group, division or organization apart.
What You’ll Learn
You will learn to: 1. Diagnose conflict within your organization 2. Analyze your conflict response style 3. Identify anger triggers and remain poised in conflict situations 4. Encourage collaborative problems solving and gain consensus 5. Learn a variety of strategies for managing conflict
Why you want to learn it
To create a culture of cooperation and teamwork in the workplace.
How it will help you
This course will help you identify ways to keep workplace conflict from derailing projects, killing productivity and destroying morale.
“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”