Icon/In Person/TurqiousIn Person
Back
Customer Service
Customer Service

Delivering World Class Customer Service

1) Incorporate the Four Drivers of Customer Service to build customer relationships.
Language: English

Good customer service results when organizations exceed the customer's expectations. This seminar dives into the skill and processes it takes to deliver quality service.

What You’ll Learn

1)Incorporate the Four Drivers of Customer Service to build customer relationships2)Implement a consistent process to resolve complaints3)Identify win-win opportunities to provide more products and services4)Manage customer expectations in order to exceed them

Why you want to learn it

This seminar examines ways that we can exceed our customers' expectations by Incorporate the Four Drivers of Customer Service to build customer relationships implement consistent processes to deliver high service levels.

How it will help you

Committing to deliver world class customer service will allow organizations to develop long lasting relationships and win future business.

Print This Page
Share
No results match your criteria. Please expand your radius or browse our online courses or select one of our global locations
Questions? Please fill in the form below
This information you provide will be used in accordance with the terms of our privacy policy.
Submit

Explore how Dale Carnegie can create business results for your organization or team

©2021 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.