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Leadership
Leadership

Resolving Conflict in the Workplace

This one-day seminar will help you to deal with uncomfortable disagreements without discomfort.
Course topics also include:
People Skills

This one-day seminar will help you to deal with uncomfortable disagreements without discomfort. Using a proactive approach, you'll be better equipped to gain understanding and cooperation, manage emotions, and keep conflict situations productive.

What You’ll Learn

1. Recognize Sources of Conflict 2. Examine Strategies for Reducing Conflict 3. Identify Healthy VS Destructive Emotional Expressions 4. Apply Principles for Maintaining Emotional Control 5. Learn a Process for Driving Collaboration 6. Understand Characteristics of Successful Team Collaboration 7. Employ Twelve Steps to Win-Win Conflict Resolution 8. Utilize Conflict Response Style Approaches

Why you want to learn it

This seminar will help you manage diverse points of view and differences of opinions in the workplace which is a critical skill, especially in today’s diverse world.

How it will help you

This seminar will help you to embrace conflict and deal with it quickly, efficiently, and fairly so it can lead to increased collaboration, innovation, creativity, and productivity.

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1
Day
US$ 398
Date
Jul 15 - Jul 15
Time (PST)
9:00 AM - 5:00 PM
Location
Santa Ana, CA
Dale Carnegie of Orange County
1805 East Dyer Road, Suite 109
Santa Ana, CA , 92705
949-833-3253
Event Details
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