Build Trust, Credibility and Respect
Research by Dale Carnegie found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too many times find themselves in one where they lack this foundation. As a leader, it’s your responsibility to avoid this gap by fostering a culture of trust, and that starts with building trust between yourself and each team member. A relationship grounded in trust spawns credibility and respect, which shores a culture that works harder together.
What You’ll Learn
Employees perform better in a trusting environment, but how do you know whether your workforce is operating with full confidence in one another. You’ll learn the communication fundamentals for building trust, and be able to share them across your team. You’ll also be able to spot and defuse mistrust and adopt actions to begin restoring trust. This course follows a cycle for growth and personal change valuable for leaders at any level.
Why you want to learn it
Trust is key to every relationship. As part of a complex web including credibility and respect, trust is difficult to gain and even harder to recapture once lost. When you know the essential communication techniques for building and maintaining trust, you’ll be able to work more effectively with others across your organization.
How it will help you
As a leader, you set a vision, but you need the support of others to accomplish your goals. This course will ensure that your relationships are based on mutual trust, credibility, and respect, enabling you and your team to work past relationship missteps and move forward together.
At the completion of this session, you will be able to:
- Become familiar with the cycle of development
- Understand the relationship between trust, credibility, and respect
- Minimize trust-busters and restore broken trust
- Apply principles to cultivate a trust-based work environment