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Leadership
Leadership

Communicate with Different Personality Styles

Unlock your ability to communicate effectively with absolutely everyone.
Understand the four dominant personality styles, explore your own communication style and build effective approaches to build collaboration, trust, and influence.
Course topics also include:
People Skills
About

This 2-hour course includes 1 hour of live online instruction and 1 hour of self-directed learning.

Grow your understanding of different personality styles and get equipped with the knowledge to approach each conversation in a way that creates positive outcomes.  Grow your ability to enhance relationships and get things done!

For the best value, purchase this course as part of the:

 Customer Service Effectiveness 1 Year Subscription, or

 Professional Essentials 1 Year Subscription.

Objectives:
Define the four main personality styles
Identify your own style and how it influences your behavior
Gain the insights to effectively connect with people of various styles
Who should attend?

Anyone who wants to successfully engage different people and wants to effectively communicate.

Duration:
This course includes 1 hour of live online instruction and 1 hour of self-directed learning. Dale Carnegie’s blended experience is the perfect mix of the live instructor-led learning that creates transformation and the sustainment that leads to lasting results. To enhance single session live online experiences, Dale Carnegie includes elements of self-directed learning to encourage behavior and performance change.
2 Hours

What You’ll Learn

Identify your own personality style and how you react under pressure. Explore other personality styles and how each style reacts to each other, then be able to modify your behaviors so you can connect and become more effective at influencing attitudes and the behaviors of others.

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Why You Want To Learn It

By understanding how personality tendencies can impact your relationships, you’ll increase your influence through clearer communication and easier collaboration with people with different personality styles.

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How It Will Help You

The most successful professionals and leaders can effectively deal with all sorts of different people at work.  They know how to approach each situation and interaction to create win/win scenarios.  Get the tools you need to better understand your communication style and others to unlock your ability to build collaboration, trust, and influence.

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Competencies

  • Communication: Practices active listening supported with relevant oral and written information.   
  • Conflict Resolution: Encourages people to work through contentious situations and works with them to find solutions when necessary.
  • External Awareness: Sees things from different points of view and recognizes the impact that actions have on others. Keeps up-to-date with issues and trends that affect areas of responsibility.  
  • Adaptability: Open-minded. Demonstrates flexibility and a positive attitude when faced with changes.
  • Influence: Consistently directs situations and inspires mutual commitment and an all-win outcome. 
  • Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
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Apr 8, 2024
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Supplemental Resources

Assessment on Communicating with Diplomacy

You will take a 10-question assessment to determine if you have the necessary skills to effectively communicate with your co-workers and colleagues. Analyze ways to avoid unnecessary conflict and approach contentious situations calmly and confidently. Read More >

Dale Carnegie Methodology

The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.

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Date & Time (EDT)
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