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Customer Service Training

How to Win Friends and Influence People in Business

In-Person

Interpersonal relationships are as important as ever in today’s business world, but it can be difficult to balance strong leadership and likeability. Dale Carnegie’s methods will help you create a friendly and open communication environment where people want to work harder together. Leading with deeds and words, you’ll inspire commitment and spur people to draw upon their natural strengths to reach new heights.

What You’ll Learn

You will learn to demonstrate proven leadership principles, gain commitment from others, and explore proven strategies for achieving your professional goals. Discover the value of cooperating with others to achieve the unexpected. Observe how to listen actively to ensure that others feel appreciated, and how to give constructive feedback that doesn’t ruffle feathers.

Why you want to learn it

Winning friends and influencing people in business is, quite simply, the single most important thing that you can do to excel in the workplace. And Dale Carnegie literally wrote the book on it. He put the P in people skills, and if you would like to benefit from his proven practices, then this is a course that you must not miss!

How it will help you

Since 1912, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to reach new levels of professional and personal success. This pioneer of people skills essentially created and set the standard for interpersonal effectiveness. If you are striving to transform interpersonal business relationships and improve personal performance, this is the course for you!

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Jun 8, 2020 - Jun 9, 2020
Time: 9:00 AM - 5:00 PM
Duration: Meets 2 Consecutive Days, Mon., Tues.

Tampa, FL 33634

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Jul 14, 2020 - Jul 15, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days (Tues & Weds)

Gulfport, MS 39503

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Jul 14, 2020 - Jul 15, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days (Thurs & Fri)

Gulfport, MS 39503

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Aug 4, 2020 - Aug 5, 2020
Time: 9:00 AM - 5:00 PM
Duration: Meets 2 Consecutive Days, Tues., Wed.

Tampa, FL 33634

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Aug 24, 2020 - Aug 25, 2020
Time: 9:00 AM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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Sep 10, 2020 - Sep 11, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days (Thurs & Fri)

New Orleans - Metairie, Louisiana 70002

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Nov 30, 2020 - Dec 1, 2020
Time: 9:00 AM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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Dec 3, 2020 - Dec 4, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 consecutive days

Chicago, IL 60603

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NO ADDITIONAL COURSES

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